At Hashtag University, we are committed toproviding high-quality courses that empower you to build authority, grow yourinfluence, and achieve success. We stand behind the value of our programs andwant you to feel confident in your purchase.
If you are not completely satisfied with your course, you may request a full refund within 15 days of your purchase date. To be eligible for a refund, you must:
- Submit your refund request within 15 days of purchase.
- Provide proof of purchase (e.g., order number or email confirmation).
- Demonstrate that you have made a genuine effort to engage with the course materials (e.g., completed at least 25% of the course content).
To request a refund, please contact our support team at support@hashtaginfluencer.university with the following information:
- Your full name
- Email address used for purchase
- Order number
- Reason for your refund request
We will process your refund within 5-7 business days of receiving your request. Once approved, the refund will be issued to your original payment method.
The following are not eligible for refunds:
- Courses accessed or completed beyond 25% of the content.
- Downloadable resources (e.g., workbooks, templates) that have been accessed or downloaded.
- Bundled or discounted courses purchased as part of a promotion.
If you have any questions about our refund policy or need assistance, please contact us at support@hashtaginfluencer.university. We’re here to help!
